In response to the coronavirus pandemic, hotel groups around the world are announcing new cleaning methods to reassure guests.

The most common procedures include increasing the frequency of cleaning public areas, increasing the number of hand sanitizers available, using specialised products for wipedowns and training teams in protective protocols.

Hand sanitisers placed at guest contact areas, such as hotel lobbies and conference space.

Infrared thermometers are available at the front desk to conduct temperature checks of our guests and employees upon request, in certain jurisdictions and subject to availability.

Provision of medical masks and gloves for guests and employees upon request, subject to availability.

Regular training of employees ensuring proper hand hygiene and awareness of COVID-19. This is vital to help combat the spread of viruses and protect the health of employees and guests.